FAQ Eng
Order
- How to manage my billing information
- How can I place an order?
- What happens after I place the order?
- What should I do if I did not receive my purchase confirmation email?
- How can I access my order summary?
- Can I change my order once it has been placed?
Billing and Payment assistance
- How do I fix my failed payment?
- What payment methods can I use to buy a service?
- How do I claim a VAT refund?
- Why wasn’t my credit/debit card accepted?
- How do I get my receipt/invoice?
- How can I get a refund for my order?
Subscription Management
- What happens after you cancel your software subscription?
- How do I change or update my credit/debit card information?
- How do I resume my subscription?
- How do I change my credit card details - Paypal?
- What is the Upclick Automatic Renewal Service?
- How can I stop my subscription and cancel automatic renewals?